SHIPPING POLICY
At House of Hearts Studio, we prioritize delivering your unique artisan treasures promptly and safely. Our shipping methods are designed to ensure that your carefully crafted items arrive in perfect condition. We offer various shipping options to meet your needs, with clear information on costs and estimated delivery times. Rest assured, we take great care in packaging your purchases, reflecting the love that goes into creating each piece.
We understand the excitement of receiving a new addition to your home decor, and we aim to make that experience as seamless as possible. If you have any questions about your order or our shipping process, please don't hesitate to reach out to our friendly customer service team.
RETURN & EXCHANGE POLICY
We want you to be completely satisfied with your purchase from House of Hearts Studio. If for any reason you're not happy with your artisan-made decor, we offer a straightforward return and exchange policy. You can return items within 30 days of receipt. We believe in the quality of our products, and our goal is to ensure that you find joy in every piece you buy.
To initiate a return or exchange, simply contact Jenni, and she will guide you through the process. Your happiness is our priority, and we want to make sure you feel confident shopping with us.